Sirius Customer Agreement

6. Billing Disputes: If you have a question about your invoice, please contact us by mail, phone or chat at If you contact us in writing, please provide the following information: your name, service address, account number and the details of your question. If you wish to contest a tax, you must contact us within thirty (30) days after the date of the fee in question. OTHERWISE, THEY WAIVE THEIR RIGHT TO CONTEST THE FEE. Nos reservamos el derecho de relevar cualquiera de estos cargos, a nuestra discreción. 5. Créditos: Si usted cambia un Paquete o Plan existente, nosotros le cobraremos a usted la diferencia por la nueva Suscripción. Si el nuevo cargo es menos que el cargo por su Paquete o Plan actual, usted puede solicitar un reembolso o dejar el crédito en su cuenta y automáticamente se aplicará al próximo cargo. If you change a lifetime subscription, trial subscription, or subscription included in the sale or rental of a car and some advertising subscriptions do not apply. IF LISTENER CARE OR CUSTOMER CARE APPLIES A SERVICE CREDIT TO YOUR ACCOUNT (THIS IS A CREDIT PROVIDED AS HOSTING, NOT FOR A SERVICE CHANGE), THOSE UNUSED CREDITS EXPIRE AT THE TIME OF THE END OF THEIR SUBSCRIPTION AND CANNOT BE REFUNDED OR TRANSFERRED TO ANOTHER POERSONA.

6. Billing Disputes: If you have any questions regarding your billing, please contact us by mail, phone or chat on If you communicate in writing, please include the following information: name, service address, account number and details of your question. If you wish to dispute a tax, you must contact us within 30 (30) days of receipt of the relevant account statement. OTHERWISE, YOU WAIVE YOUR RIGHT TO CHALLENGE THE ACCUSATION. 7. REFUNDS: LIFETIME SUBSCRIPTIONS, TEST SUBSCRIPTIONS, SUBSCRIPTIONS WITH THE PURCHASE OR RENTAL OF A VEHICLE, AND SOME ADVERTISING SUBSCRIPTIONS ARE NON-REFUNDABLE. If you cancel all other subscriptions paid before renewal or due date, we will refund the amounts paid in advance by rata minus the fees incurred, unless your special offer for the service you accept does not provide otherwise.

The cost of certain advertising offers or service received during the trial period is non-refundable. G. SUBSCRIPTION TRANSMISSION RIGHT: Paid subscriptions are generally transferable to another inactive radio station and may be subject to payment of transfer fees. Subscriptions are not transferable to anyone else. SUBSCRIPTIONS INCLUDED IN THE SALE OR RENTAL OF A VEHICLE ARE NOT TRANSFERABLE TO ANOTHER RADIO STATION. We may cancel subscriptions upon sale and/or transfer of the vehicle to a subsequent owner. FOR INFORMATION ON WHETHER THIS MAY BE A LIFETIME PRESCRIPTION, SEE SECTION E.2. H. USE OF THE SERVICE: 1. Right to use the service: you must be at least 18 years old to obtain a subscription. 2.

Service: We offer satellite radio services in the 48 states bordering the United States and the District of Columbia. Sirius satellite radio service is also available in Puerto Rico (with limited coverage). The streaming area includes our satellite radio service as well as Alaska, Hawaii and Puerto Rico. (The areas in which the satellite radio service and the streaming service are offered are jointly referred to as the “service area”). Our air and marine services are available in the Americas and its coastal waters, as well as in southern Canada.